Alumni Bookshelf

The purpose of this study was to find out whether shoppers browsed online then purchased in a store or purchased online. There had been limited empirical research and knowledge about online shopping behavior in relation to professional sports merchandise. Therefore, this study looked at consumer behavior and the use of websites to purchase professional sports merchandise. Most of all when research was analyzed the author found some shortcomings that overlooked buyers who researched products online, and then purchased in stores. To achieve the goal of the study, a survey was administered to 100 undergraduate and graduate students from Concordia University-St. Paul in the United States. It was discovered that 51% of shoppers browsed online, researched the product, read reviews, and then purchased at a brick and mortar store. Recommendations on future studies of professional sports apparel would be beneficial seeing as 94% of consumers purchase professional sports apparel, based on results from the survey that was administered. A second recommendation would be to uncover whether shoppers used a hand held device such as a cellphone or tablet to research, compare prices, or read reviews in a store before the consumer purchased professional sports merchandise.

In this exploration to understand the linkages of health information technology (HIT) and patient experience, a comprehensive literature search was conducted using the key words, “information technology, HIT, patient experience, patient satisfaction, and technology”, on the MEDLINE, PubMed, and EMBASE databases resulting in over 1,000 citations. Eventually, 35 of the most relevant articles were reviewed and 11 identified as key references to include in beginning to explore the question, as the transformation of healthcare continues, how can technology enable a positive return on investment to a patients’ perception of their care in an organization and how can technology impact the patient experience? The results reveal there is in fact more questions than answers that exits and therefore further opportunities for exploration and research are encouraged. That noted, the literature and examples emerging in practices across healthcare are showing that technology and the patient experience are moving closer to one another as each day passes. HIT is truly evolving as a key ingredient in the patient experience conversation.

In this book,you will discover how to improve your success in creating a workplace that attracts employees and enables everyone to excel. Changing expectations of employers and the workforce, technology, and increasing competition have heightened the challenge of finding, keeping, and engaging employees. Of the books available on increasing profitability through people practices, this book is different! It is the culmination of our experience from working on the front like to leading major strategic initiatives. To use an old cliche, “Been there, done that,” we know what works and does not work to inspire employees to do their best work. Tune in to the current workplace environment and tune up the dial a few (or many) notches towards greater productivity. Increased employee engagement leads to improved performance and greater profits.

When teachers create environments that teach skills rather than punish individual actions, they reduce behavior problems and nurture the growth of all learners. This book expertly guides early childhood teachers to analyze their classroom elements, routines, and responses to children. Much like gardeners who adjust soil, water, or fertilizer to help flowers bloom, educators of young children must look beyond challenging behaviors to what a child’s actions are communicating about her learning environment or home life. Digital content includes all forms from the book along with a PDF presentation.